Full Time Admin Marketing – Timedoor – Denpasar, Bali
What you’ll do
- Serve as the primary contact for parents and students throughout their journey with us.
- Consult with parents to understand their child’s academic goals, curriculum, and exam timeline, then recommend the right programme and tutor.
- Conduct trial class follow-ups and enrollment conversations.
- Provide regular progress updates to parents and handle feedback, concerns, and requests.
- Build long-term relationships that drive retention and referrals.
- Manage student and tutor scheduling, including rescheduling and make-up classes.
- Handle enrollment administration: contracts, student records, and class documentation.
- Create and issue invoices, track payments, and follow up on outstanding bills.
- Maintain internal databases, reports, and operational documentation.
- Coordinate with tutors on class reports, attendance, and material distribution.
- Support promotional campaigns, partnership activations, and events.
What we’re looking for
- Minimum D3/S1 in any field.
- 1+ years in admin, marketing, sales, or customer service (education industry strongly preferred).
- Excellent written and spoken English — you’ll be advising international families daily.
- Confident communicator who can hold a consultative conversation, not just answer questions.
- Comfortable with Google Workspace, Excel/Spreadsheets, WhatsApp Business, and Instagram.
- Detail-oriented and organized, with genuine care for student outcomes.
Nice to have
- Familiarity with Cambridge, IB, or SAT/ACT pathways.
- Experience with Canva, CRM tools, or invoicing software.
What we offer
- Competitive salary.
- Growth opportunity within an expanding education group.
- Collaborative, international work environment.
Jenis Pekerjaan: Pekerjaan tetap
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