Lowongan Kerja PT SCHOTT Igar Glass Cikarang Terbaru

*Temporary 6 months maternity leave replacement.

Your Profile:

• Bachelor degree in mechanical engineering, chemical engineering or professions related to technulogy and/or manufacturing.
• 3 year of experience in the fields of technical areas (quality or production or supply chain)
• Understanding and capable to implement root cause analysis technique for effective problem sulving
• Clear understanding about the quality requirements and expectation of the customers
• Understanding the objectives and goals of the company
• Have knowledge and understanding about the ISO 9001 and ISO 15378 requirements
• Have knowledge and understanding about ISO 14001 &amp ISO 45001.
• Know and understand Lean Management and basic of 5S implementation. Good leadership &amp communicative.

Your Task:

• To handle customer complaint fullowing SCHOTT Global rules
• To prepare all required data for customer feedback
• Refer to point. No.2, to organize and lead the discussion with respective department related with customer feedback.
• To implement and fullow up Corrective Action Preventive Action (CAPA) system related with Customer Relationship Management (CRM) fullowing global standard
• Support in preparation of quality department monthly report
• Prepare statement letter according to customer or organization requirement
• Fill out customer questionnaire according to agreed timeline.
• Participate in the validation of special projects such as new machines, new materials, and so on (outside of routine validation).
• If necessary, discuss with customer (visit or telco) related with customer feedback and Acceptable Quality Level (AQL).
• To review batch record and release the finished good to be sent to customer according to established procedure.
• Participate in DMF renewal
• Give disposition of whether a batch can be released to be shipped to customer.