Key responsibilities:
- Plan, prioritize, and manage IT support and maintenance activities to ensure that organization’s information systems function reliably and that IT resources are used effectively.
- Research, evaluate, and recommend hardware and software products that will enhance the capabilities of the organization’s information systems.
- Liaise with functional or operational area managers to understand their current and future information needs and determine how information systems should be installed, configured, and maintained to best meet these needs.
- Lead, direct, evaluate, and develop a team of information systems professionals and support staff to ensure that the organization’s information systems are supported effectively and within budget.
- Approve system development cost estimates, budgets, and schedules.
- Direct daily department activities in order to maximize system utilization and support business needs as it pertains to a site’s IT infrastructure and responding to Help Desk tickets. This IT infrastructure includes (but is not limited to) LAN, WAN, telephony, server administration, desktop support, printers and barcode scanners.
- Manages the relationship with the service providers of any outsourced infrastructure component. This includes managing the service level agreement, change management, maintaining a thorough understanding of cost issues including participating in negotiation of new cost schedules.
- Manage business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation.
- Select, develop and evaluate personnel to ensure the efficient operation of the function.
- Provide technical &/or project leadership for mid to large-scale projects.
- Provide solutions to a wide range of difficult problems requiring creative solutions.
- Frequently deal with inter-organizational and external contacts
The IT Manager will be based in Batam and will support Spin.
Co, responsible for performing a wide range of tasks varying from individual contributor to project manager for medium to large size projects, in order to provide business analysis and recommend / implement automated solutions in support of financial processes and to ensure that the technical requirements are met in each development and testing environment. Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, which we’re calling Spin.
Co, until the name is unveiled. The spin is planned for Q1 2027. If the intended spin occurs, this role will support Spin.
Co, which will focus on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications.
About you
- Typically requires a Bachelors degree in Information Technology, Computer Science or equivalent experience
- Minumum of 10 years of related experience.
- Demonstrates expert functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills.
- Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites.
- Understanding of AI/ML concepts, tools, and platforms.
- Ability to lead cross-functional projects (including AI, automation/digitalization and innovation related projects) and communicate complex ideas effectively.
- Demonstrates the ability to integrate AI technologies into business processes, enhancing operational efficiency, and fostering innovation through intelligent systems and automation.
